Quality Control and
Product Specifications
Quality starts with a clear specification. This page sets out what to tell us about the grade, form, tests, packing and documents your market needs, so that the quotation matches what you buy. Documents and test reports can be discussed for each order.
- Specification agreed before production
- Samples on request
- Documents discussed for each order
- Packing agreed in the quotation
- Grade and form stated in the quotation
- Test reports discussed for each order
- Label details supplied by the buyer
- Market requirements told to us first
What to Specify at Each Stage
For each stage below, tell us what your market requires. The details are agreed with you before an order is confirmed.
1. Growing
Tell us if you need a particular growing region or variety. We will say what can be offered for that product.
2. Harvesting
Crops are seasonal. Tell us when you need the goods, so that availability can be checked against the harvest.
3. Processing
State the form you buy, for example whole, cut, ground, dried or as oil, and any processing requirement your market sets.
4. Testing
Tell us which tests your market requires, for example moisture, microbiology or residues, and the limits you buy to. Documents and test reports can be discussed for each order.
5. Grading
Many products are sold by grade or size. State the grade you buy, or send your specification sheet, so that the quotation matches it.
6. Packaging
Tell us the pack type and the pack size you need, bulk or retail. Packing is agreed in the quotation.
7. Logistics
Tell us your destination port or airport and the shipping term you prefer. The shipping page explains the options.
Testing and Test Reports
Import rules and buyer specifications differ by market and by product. Tell us which tests you need and the limits you work to when you ask for a quote. Documents and test reports can be discussed for each order.
Residue limits
Tell us the pesticide residue limits that apply in your market.
Contaminants
Tell us any limits you buy to, for example for mycotoxins or heavy metals.
Microbiology
Tell us the microbiological criteria in your specification.
Moisture and physical quality
Tell us the moisture level, size, colour and cleanliness your specification sets.
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Documents for Your Order
Tell us which documents your market needs when you ask for a quote, for example a certificate of origin or a phytosanitary certificate. We will tell you what can be provided for that order.
Specification and test reports
Tell us the specification you buy to. Documents and test reports can be discussed for each order.
Request a quoteWhat to Tell Us About Your Market
| Subject | What to send us | Why it matters |
|---|---|---|
| Destination | Country and port of entry | Import rules differ by market, so we need to know where the goods are going. |
| Specification | Grade, form and limits | The quotation is made against the specification you buy to. |
| Documents | List of documents you need | Documents and test reports can be discussed for each order. |
| Labelling | Label text and languages | Labelling rules are set by the destination market. The buyer confirms the label content. |
Ask for the specification sheet and the documents you need when you request a quote. You can also request samples or read about shipping and export documents.